FAQ
Shipping, Returns & Guarantee
You are not satisfied with the result or with your product? No problem! Just contact our support at contact@luxecosmeticskin.com and reply to the automatic email. After that, the support will take care of your concern in a few minutes and refund you 100%.
We have unlimited confidence in Luxe Lashlift Set and know that you will absolutely love your new lashes! That's why we offer a 30 day money-back-guarantee!
Our Products have been dermatologically tested, are 100% vegan and cruelty-free.
How long does the shipping take?
The delivery time to USA, Canada and United Kingdom is currently 7-9 business days. You can find the details in our delivery information.
How can I track my order?
As soon as we ship your package, you will receive an email with a tracking number. You can easily track your order on our website.
When do I get my money back?
Your refund will be released as soon as we have processed your order. The amount will be refunded to the account or card that was used for the purchase.
Is my payment information secure?
Your data is transferred via a secure SSL connection and is therefore subject to the latest security standards. Your security is our highest priority!
Your data is transferred via a secure SSL connection and is therefore subject to the latest security standards. The transmission of your data does not represent a risk at any time. Your security is our highest priority!
Luxe Lashlift Set
The Luxe Lashlift Set is a natural alternative to fake eyelashes, provides lashes that are twice as long and twice as thick, and gives you a stunning lift.
Your new lashes will last for 8 weeks. At the same time, you won't have to resort to harmful eyelash curlers or fake lashes.
The Luxe Lashlift Set gives your lashes more volume, thickness and lift in a gentle way.
The treatment is completely safe, painless and dermatologically tested.
5x Luxe perm lotion
Enhances the natural curl of your eyelashes
5x Luxe Fixation
Fixes the new full curl of your eyelashes
5x Luxe Nourish
Revitalizes your lashes to grow naturally beautiful
1x Luxe Eyelash Glue
Fixes your lashes on the Lifting Pads
10x Luxe lash pads (5 sizes)
They give your lashes the desired new lift.
3x Luxe Cleanser & Lifting Tool (Y-shape)
10x Applicators & Pens
1x Luxe Instructions
The Luxe Lashlift Set is very safe and even pleasant if all the steps are followed according to the treatment procedure.
Will it harm my eyelashes?
Not at all! Our formulas have been tried and tested multiple times. They contain moisturizing and conditioning ingredients that ensure your lashes are nourished.
Is the treatment painful?
A Luxe Lashlift Set causes absolutely no pain!
Can I do the Luxe Lashlift Set during pregnancy?
Ultimately, you would have to decide for yourself, because there are no scientific studies about it.
Ingredients
Our products are 100% vegan & cruelty free
#1 Perm Lotion
Polyacrylamide, Thioglycolic Acid, Propylene Glycol, Distilled Water
#2 Fixation
Polyacrylamide, Distilled Water, Propylene Glycol, Methylparaben
#3 Nourish
Propylene glycol, methylparaben, collagen, distilled water.
#4 Cleanser
Distilled Water, PEG/PPG-25/30 Copolymer, PEG-6 Caprylic/Capric Glycerides, Osmanthus Fragrans Flower Extract, Rosa Rugosa Root Extract, Sodium Lactate, Glycerin, Butanediol, Glycine, Citric Acid, Glutamic Acid, Leucine, Phenoxyethanol.
Eyelash Glue
Polyacrylate, Emulsifier, Deionized Water, Ammonium Sulfate
Ingredients in the silicone pads
The pads themselves are made of pure medical-grade silicone.
Long eyelashes: Yes, the Luxe Lashlift Set is suitable for all lash types and lengths.
Straight lashes: Yes. After your Luxe Lashlift Set, your lashes will be evenly lifted.
Short lashes: The Luxe Lashlift Set is ideal for all types and lengths of eyelashes.
How long does the application take?
The 3-step process only takes a few minutes.
How long do the results last?
The Luxe Lashlift Set lasts up to 2 months.
How many applications are in the set?
The contents are enough for up to 5 applications.
Is it difficult to use?
No help is needed and you don't need previous experience.
Can I apply mascara or shower afterwards?
It is recommended that you leave your lashes untouched for at least 24 hours after treatment.
Luxe Eyebrow Lift
Luxe Eyebrow Lift is a new method to shape stubborn hairs in a few steps. The eyebrows look fuller and bushier with this method.
Luxe Eyebrow Lifting, or Browlamination, facilitates the styling of the eyebrows.
1. Perm Lotion
Enhances the natural curl of your eyebrows
2. Fixation
Fixes the new voluminous curve of your eyebrows
3. Care
Revitalizes your eyebrows to grow naturally beautiful
4. Glue
Fixes the hairs in the right place
5. Cleaning Aids & Lifting Tool
6. Eyebrow brushes
7. Instruction
Luxe Eyebrow Lifting is very safe and enjoyable if all the steps are followed according to the treatment procedure.
Will it harm my eyebrows?
Not at all! Our formulas contain moisturizing and nourishing ingredients.
Can I use it during pregnancy?
There are no scientific studies because products are not tested on pregnant women.
Ingredients in the lotions
Our products are vegan & cruelty-free.
#1 Perm Lotion
Polyacrylamide, thioglycolic acid, propylene glycol, distilled water, ethanolamines, 1-hexadecanol, glycerin.
#2 Fixation
Polyacrylamide, distilled water, propylene glycol, methyl paraben, hydrogen peroxide.
#3 Care
Propylene glycol, Methylparaben, Collagen, Distilled water, Hyaluronic acid.
Eyebrow glue
Polyacrylate, emulsifier, deionized water, ammonium sulfate.
Luxe Eyebrow Lifting Set is suitable for all eyebrows and lengths.
Even very thin eyebrows can look fuller and bushier with Luxe Eyebrow Lifting.
How long does the application take?
The 3-step process only takes a few minutes.
How long do the results last?
Luxe Eyebrow Lifting lasts up to 2 months.
What should I be aware of after the Luxe Eyebrow Lifting?
The eyebrows should not come into contact with water or steam after the treatment.
How often can the Luxe Eyebrow Lifting be repeated?
We recommend waiting at least 3 weeks between lifts.
Can I apply products afterwards?
After 24 hours you can wear all products without affecting the lamination.
Can I take a shower afterwards?
Of course! But it's best to avoid it for the first 24 hours.
Luxe Eyelash Serum
Purified Water (Aqua), Cucurbita Pepo (Pumpkin) Seed Extract, Sodium Chloride, Vitis Vinifera (Grape) Seed Extract, Citric Acid, Panax Ginseng Extract, Swertia Japonica Extract, Pentapeptide-17, Hyaluronic Acid (HA), Vitamin E (Tocopherol), Vitamin B7 (Biotin), Vitamin B5 (Panthenol).
Carnauba Wax, Candelilla Cera and Tocopherols.
Each package contains the Luxe Eyelash Serum and instructions.
Step 1: Scrub and wash your face thoroughly to remove makeup residue.
Step 2: Swipe the applicator over your lashes.
Step 3: Let the serum dry completely before finishing your routine. Repeat daily.
You should use Luxe Lash Serum once or twice a day. We recommend using it 2 times a day for the first 2 months for maximum results.
How long do results last?
Results vary depending on the individual.
Is this product cruelty-free and vegan?
Yes, all Luxe products are free from animal testing and 100% vegan.
Are the serums also suitable for men?
Yes! All our serums are also suitable for men.
Is my payment information secure?
Your data is transferred via a secure SSL connection.
Luxe Eyebrow Serum
Our Luxe Eyebrow Serum contains carefully selected ingredients designed for eyebrow care.
Each package contains the Luxe Eyebrow Serum and instructions.
Apply the serum directly to clean eyebrows using the applicator and allow it to dry completely.
We recommend using the serum once or twice a day for best results.
Please follow the instructions included with the Luxe Eyebrow Serum.
Luxe Tint Set
Black Tint
Aqua, Cetearyl Alcohol, p-Phenylenediamine, Sodium Cetearyl Sulfate, m-Aminophenol, Sodium Laureth Sulfate, Resorcinol.
Brown Tint
Aqua, Cetearyl Alcohol, p-Phenylenediamine, Resorcinol, m-Aminophenol, Sodium Laureth Sulfate.
1. Luxe Tint
2. Luxe Oxidant Gel
3. Gloves
A pea-sized amount of Tint is mixed with about 10-12 drops of Oxidant Gel and spread evenly on eyebrows/lashes. Mixing ratio 1:1.
The simple 4-step instructions are included in the product package.
How long does the result last?
The result lasts up to 6 weeks on the hair.
How often can I repeat a Luxe Tint treatment?
The treatment can be repeated once the effect has worn off.
How long does the Luxe Tint treatment take?
The treatment lasts about 10-20 minutes.
Can I use mascara despite the tint?
After tinting, you can apply mascara to your lashes.
Luxe Sachet - Refill
The sachets need a certain amount of filling, so there will always be some left over. Opened sachets must be used up within a few hours.
Luxe Eyelash Shampoo
Distilled water, decyl glucoside, sodium cocoyl glutamate, sodium lauryl glucose carboxylate, lauryl glucoside, citric acid, sodium gluconate, sodium benzoate.
Yes! Luxe Eyelash Shampoo is suitable for all types and lengths of eyelashes.